Program Coordinator

Earthwatch is an international environmental nonprofit organization that engages people in scientific field research and education. To achieve our mission, we offer research expeditions at exciting locations around the globe. Participants on these expeditions assist top scientists as they investigate important questions about how we can better protect our planet.

This position is no longer recruiting!

Location: Boston, MA, United States

Position Type: Full-time salaried

Department: Program Delivery


Earthwatch is seeking an organized and adaptable individual, with experience in coordinating international programs and a solid understanding of science and sustainability. The Program Coordinator will be responsible for supporting Program Managers in the creation and delivery of citizen science programs and projects, and in particular all aspects of preparing participants for their expeditions and stewarding scientists. The role requires strong customer service skills and the ability to interact collaboratively across internal departments and with participants. The role requires creativity and flexibility in an often fast paced environment. He or she will also work closely with a team of Program Managers, Coordinators and other international staff to provide support to the organization in delivery of the mission.


Preparing participants for the field

  • Deliver prompt, friendly and consistent high-quality customer service and participant stewardship
  • Prepare participants for field expeditions  – includes collecting materials and answering questions via email and phone communication 
  • Collect, log and screen participant forms
  • Coordinate fellowship application process and review
  • Support program recruitment and selection
  • Work across departments to resolve participant requests, questions, and overcome fielding challenges
  • Field incoming phone calls from general inquiries, potential and current participants
  • Transmit participant information to scientists
  • Coordinate conference calls, webinars and/or events for participants
  • Collect and share stories

Program & Project Support

  • Assist Program Managers with stewardship of scientists, funders and partner organizations
  • Coordinate materials to and from scientists and partners
  • Assist with development and updating of risk management materials
  • Organize, request and  track pre-fielding documents to scientists, including annual contracts and risk management documents 
  • Support creation of and disseminate key program materials (expedition briefing, flyers, letters, etc.)
  • Enter project, program and participant information into CRM database, ensuring data is maintained to a high standard
  • Collect and share evaluation data 
  • Support Marketing with information for communications, website updates, etc. as needed
  • Support the International Incident Management Team with weekly Duty Officer updates
  • Support and participate in training events for Earthwatch staff and scientists
  • Occasionally travel to support or deliver programs, or conduct field assessments as-needed 

Note: Specific tasks, projects and programs are distributed across Program Coordinators as needed for organizational effectiveness.


  • Bachelor’s degree (in science, education, sustainability, nonprofit or environmental studies preferred)
  • 1 – 3 years of experience in the nonprofit sector, environment, sustainability, or field research
  • Excellent written and oral communication skills 
  • Proven track record of strong customer service 
  • Ability to develop good relationships with colleagues, scientists and participants
  • Exceptional listening, organization and time-management skills
  • Ability to prioritize competing deadlines 
  • Ability to work well under pressure, independently and with initiative
  • Detail-oriented, adaptable and motivated
  • Willingness to learn and work collaboratively across teams 
  • Willingness to offer constructive and creative solutions to drive better mission delivery, revenue generation and results
  • Proficiency with Microsoft Office Programs and relational databases (such as CRM Dynamics)
  • Positive attitude
  • Demonstrated commitment to Earthwatch’s mission and values
  • Experience leading or facilitating groups in the field and working on international programs preferred
  • Proficiency in an additional language preferred
  • First Aid or other medical training preferred

No phone calls please. Due to limited resources, we are only able to accept applicants who are already eligible to work in the United States. 


Find us on LinkedIn, where you can learn more about our organization and staff.